Introduction

This privacy policy ("Policy”) describes the types of personal information Coronation Financial Distributors Limited ("us", "we", "our") collects and how we use and protect that information. If you do not agree to the terms of this Privacy Policy, please do not use our Products or Services and do not access our website located at www.coronationfd.com and the mobile phone application of Coronation Financial Distributors Limited ("website", "service").

All data in the custody of Coronation Financial Distributors Limited shall be handled with utmost privacy and protection. Coronation Financial Distributors Limited shall comply with all legislation and regulations applicable to its business and operations regarding data protection and privacy. All personal data shall be classified in line with Coronation Financial Distributors Limited Information Classification Policy.

We reserve the right to change this policy at any given time, of which you will be promptly updated by our post on this webpage. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

User Data We Collect

When you visit our website or mobile application, we may collect the following data:

- Your IP address.

-  Your contact information, email address and financial information.

- Other information such as interests and preferences.

- Data profile regarding your online behaviours on our website.

User Data We do not normally store:

- Credit card information;

- Access codes to providers of payment processing services;

- Access codes to providers of domain registration services; and

- Any information about your own clients.

Nevertheless, we may store the information mentioned above if it is necessary for providing Service. 

Why We Collect Your Data

We are collecting your data for several reasons:

- Verify users’ identity and the information users provide;

- Better understanding of your needs;

- To improve our services and products.

- Calculate and collect fees, provide customer service and technical support;

- Encourage safe online experience and enforce our policies;

- Communicate administrative announcements when we need to provide users with information that may affect their use of Products or Services;

- To send you promotional emails containing the information we think you will find interesting.

- To contact you to fill out surveys and participate in other types of market research.

- To customize our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

Coronation Financial Distributors Limited is committed to securing your data and keeping it confidential. To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools (encryption technologies, passwords, physical and electronic security, procedural safeguards) to assist in the protection of Your information. However, “perfect security” does not exist on the Internet, so we make no guarantees.

What Are Cookies?

Cookies are a feature of the Web browser software that allows Web servers to recognize the computer used to access a Web site. They are small text files that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collect regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

Terms and conditions 

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links Coronation Global Product and Services Limited is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

  1. When you are filling the forms on the website, make sure to check if there is a box that you can leave unchecked, if you don't want to disclose your personal information.

  2. If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Coronation Financial Distributors Limited will not lease, sell or distribute your personal information to any third parties unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy. 

Our Disclosure of Your Information

We do not sell or rent Your personal information to third parties for their marketing purposes without Your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that content violates other’s rights, or protect anyone’s rights, property, or safety. We may also share personal information with: 

- Service providers who help with our business operations and assist in the delivery of

 Products or Services to our users. These service providers are under confidentiality

 agreements with us;

- Law enforcement or other government officials in order to investigate, prevent, or take

 action regarding illegal activities, suspected fraud, violations of law, or as otherwise required

 by law.

Notification of Changes

We may amend this Privacy Policy at any time by posting the amended terms on Sites. In the event of amendment, all terms shall become effective 30 days after they are initially posted to the Sites. Your continued use of Products or Services will constitute your acceptance of any changes or additions to this Privacy Policy.